Our client, a leading Banking and Finance Giant, has a fantastic opportunity for an Underwriting Manager who will plan and control the Underwriting Department to profitably grow the risk book on an underwriting and administration basis, in line with the company’s business strategy.
Job Responsibilities:
- Ensure the implementation and development of underwriting management strategies.
- Manage and monitor short term underwriting requirements and decisions to ensure cost effectiveness of pricing.
- Provide input into budget determination around headcount and cost of landing business.
- Ensure transformational targets are met.
- Contribute to a culture of transformation by participating in the company’s culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Lead organisational change initiatives by providing direction and aligning to strategy and culture.
- Ensure issues raised in culture surveys are addressed and results are improved.
- Deliver a world class service through others by ensuring a client centric culture through required interventions.
- Identify areas of resource inefficiencies and promote optimization through multi-skilling and addressing capacity gaps.
- Manage adherence to agreed SLAs.
- Update any service agreements/contracts in place as and when required, including annual review.
- Make formal presentations to all business stakeholders to promote and enhance stronger business relationships.
- Collaborate with internal and external clients through attending business meetings, presentations, and underwriting specific seminars.
- Manage and monitor short term underwriting decisions.
- Accept and authorize high levels of risks within company guidelines.
- Develop, implement, and update the underwriting rules outcomes based on current approach to specific impairments.
- Conduct underwriting audits bi-annually to ensure underwriting philosophy and decision-making is in keeping with the risk appetite.
- Ensure automated workflow within the administration system is delivering the desired outcome.
- Optimize efficiency and embed correct values by ensuring direct reports understand and support the company’s vision, values, and strategy.
- Manage performance of direct reports and hold them accountable for managing the performance of their reports by implementing performance agreements and ensuring a clear vision.
- Maintain a high performing team by identifying a talent pool through conducting career conversations and using the talent grid principles and developing talent retention programmes.
- Build depth of skills and knowledge in the team.
- Ensure continuous improvement goals are achieved.
Qualification:
- Bachelors Degree in Insurance or Risk Management or similar qualification (NQF 7)
- Higher Certificate or Advanced Certificate in Short Term Insurance and/or Underwriting qualification
- RE5 and/or RE 1
- Essential Certifications
- FAIS Regulatory Examination 1 qualification
- Membership of the Insurance Institute of South Africa (AIISA)
- Preferred Certifications
- Membership of the Insurance Institute of SA (AIISA)
Experience:
- 7 to 10 years in Short Term Underwriting (Personal Lines) with a minimum of 3 years in a Senior underwriter/management role.
Technical / Professional Knowledge:
- Business administration and management
- Change management
- Financial Accounting Principles
- Governance, Risk and Controls
- Organisational behaviour theory
- Relevant regulatory knowledge
- Strategic planning
- Management information and reporting principles, tools and mechanisms
- Quality management and lean methodologies
- Medical and Financial Knowledge
Behavioural Competencies:
- Adaptability
- Aligning Performance for Success
- Coaching
- Decision Making
- Building partnerships
- Driving for Results
- Planning and Organizing
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